This is a little tricky because although some service providers do actually perform that service for you automatically, you have to check with them, as many providers do not. Most people assume that as soon as they register a new phone number, the CNAM is automatically set so that anyone you call will then see it. It Doesn’t Happen Automaticallyįirstly, in the telecom industry, the record with your caller ID display information is referred to as the CNAM record.
You’ll see how to make sure it always displays the correct name, what to do if it is incorrect, and how you can change it if needed. This article is going to give you all the information you need to know about your business display name, and how it all works. If you think that some program or major telecom software is out there setting everyone’s caller ID name and keeping it updated, then you would be mistaken! Someone has to deliberately set that name, so that the central database has the correct information in their records. That probably should be the case, but it’s unfortunately not how it always works. Your caller ID display name is something that you kind of take for granted, that your business name is just automatically, always going to show up whenever you call someone.
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